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Frequently
Asked Questions
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HOW
DO I GET INTERACTIVE HELP WITH THIS WEB SITE? |
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There are a number
of options:
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Complete
all the Exercises. By
visiting them frequently,
you will undoubtedly pick up the fundamentals of
normalisation
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Visit
the Discussion
Board to gain help from 'those in
the know' or simply air your views. The discussion
board is visited frequently by experienced personnel,
who are always on and to answer your queries.
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Email Jo
Coleman, David
George, Greg
Laidler or
Andy Owen. As the creators of this web
site, they
are always happy to help.
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I'M
HAVING TROUBLE WITH VIEWING THE PAGES ON YOUR SITE. WHAT
SHOULD I DO? |
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The best way
to view our site is to set your monitor display setting
to 1024 x 768 pixel resolution, with the browser opened
to the maximum.
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HOW
CAN I REDUCE THE DOWNLOAD TIMES FOR THE WEBSITES LISTED
ON YOUR DOWNLOADS AND WEBLINKS PAGES? |
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We
recommend using a connection speed of a 56k modem and
up.
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MY
BROWSER IS HAVING DIFFICULTY LOGGING ON TO YOUR PAGES
AND READING THEM. WHAT SHOULD I DO? |
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We suggest using
a browser which supports Dynamic HTML and JavaScript. Microsoft
Internet Explorer is the best browser to use when viewing
our site although it is supported by other browsers.
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WHEN
THE WEBSITE LOADS IT APPEARS BLANK. WHY DOES
THIS HAPPEN? |
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The
splash page (the first page you visit) has flash animation. Unless
you have Macromedia Flash Player installed, the page
will appear blank. You can download the Macromedia Flash
Player free from Macromedia -
Flash Player allows users to view rich-media content
on the Internet. |
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THE
SEARCH FACILITY DOESN'T WORK WHEN I CLICK ON THE SEARCH
BUTTON. WHY DOES THIS HAPPEN? |
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The Search Facility
is a Java Applet. You must have Java enabled on your
browser. Whilst in your browser, try clicking on
Tools>>Internet Options>>Advanced and ensure
that the Java and JavaScript checkboxes are enabled |
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I
HAVE SUGGESTIONS FOR YOUR WEB SITE CONTENT OR IDEAS ABOUT
WAYS TO IMPROVE THE CURRENT SITE. WHO SHOULD I CONTACT? |
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We are always
looking for ways to bring new and improved services to
our members. If you have ideas for how we can improve our
online services, contact Jo
Coleman, David George, Greg
Laidler or Andy
Owen. |
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